Frequently Asked Questions

What is muesling?

It is a painful process of removing wool from the sheep's rear end to prevent flystrike. This is a parasitic infection. However, this is a very painful process and sometimes pain relief is not administered to the animal before or after treatment. My yarn is sourced from South America where this practice is not an issue.
Where does your yarn come from?

South America. The super-wash Merino is treated to the highest Oeko-Tex standards. Our yarn is treated in Europe.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.